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PostNL API service status

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All systems operational

99.93% uptime

Labelling - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Barcode - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Confirming - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Shippingstatus - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
99.93% uptime

Checkout - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Location - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Deliverydate - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Timeframe - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
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Apr 2024

Checkout Postalcode Check - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
99.94% uptime

Adrescheck Nationaal - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Bedrijfscheck Nationaal - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Geo Adrescheck Nationaal - Operational

99.99% uptime
Feb 2024 · 99.98%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Adrescheck Basis Nationaal - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Adres In Beeld - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Addrescheck Benelux - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Adrescheck Internationaal - Operational

99.93% uptime
Feb 2024 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

APR30
Labelservice Maintenence
CompletedMaintenance1 hour
  • Completed
    April 30, 2024 at 9:00 PMUTC
    Completed
    April 30, 2024 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 30, 2024 at 8:00 PMUTC
    In progress
    April 30, 2024 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 30, 2024 at 8:00 PMUTC
    Planned
    April 30, 2024 at 8:00 PMUTC

    We are planning for a scheduled maintenance during that time.

APR30
Maintenance Labelling API
CompletedMaintenance30 minutes
  • Completed
    April 30, 2024 at 7:30 AMUTC
    Completed
    April 30, 2024 at 7:30 AMUTC

    Release deployed successfully.

  • Planned
    April 30, 2024 at 7:00 AMUTC
    Planned
    April 30, 2024 at 7:00 AMUTC

    We would like to inform you that a scheduled maintenance will be carried out on the Labelling API to enable the use of internationally recognized characters, including Chinese characters. This update is planned for April 30th at 09:00 AM. We do not anticipate any downtime during this period.

Adrescheck Basis Nationaal: warning
ResolvedDegraded performance5 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Labelling: warning
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Labelling: warning
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Mar 2024

Labelling: warning
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Incident Multicollo service down - Labelling, confirming and shipping API
ResolvedDegraded performance8 hours 57 minutes
  • Resolved
    UTC
    Resolved

    Incident status: Our technical team identified the root cause of the incident. The necessary fix has been successfully implemented, and normal service has been restored.

    We will continue monitoring and provide a new update if required.

    Action required: We recommend verifying that you can access and use the service as expected. If you encounter any persisting issues or have concerns, please report them promptly to our support team at Submit a case.

  • Identified
    UTC
    Identified

    Incident status: We have identified a disruption on the labelling, confirming and shipping API. At this time you cannot use the Multicollo service and you will recieve the following error: 'Too many nested objects'.

    Estimated time: Our technical team has diligently investigated the incident, and we have successfully identified the root cause. We are now actively working on implementing a solution to resolve the issue to restore normal service as quickly as possible.

    Workaround: To make use of the service, you need to pre-notify one package per API request.

    Next update: We understand the importance of timely communication during incidents. We commit to providing updates as new information becomes available. Next update will be at 10:00.

MAR5
Update API platform
CompletedMaintenance1 hour
  • Completed
    March 05, 2024 at 10:00 PMUTC
    Completed
    March 05, 2024 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 05, 2024 at 9:00 PMUTC
    In progress
    March 05, 2024 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 05, 2024 at 9:00 PMUTC
    Planned
    March 05, 2024 at 9:00 PMUTC

    Maintenance Window:

    Tuesday March 5 at 22:00 CET

    Notification:

    Update API platform

    Impact:

    You might experience latency on our Sandbox environment

Labelling: warning
ResolvedDegraded performance5 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Addrescheck Benelux: warning
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Feb 2024

Adres In Beeld: warning
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Geo Adrescheck Nationaal: warning
ResolvedDegraded performance16 hours 41 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

Sandbox environment down
Resolved4 hours 40 minutes
  • Resolved
    UTC
    Resolved

    Incident status: Our technical team identified the root cause of the incident. The necessary fix has been successfully implemented, and normal service has been restored.

    We will continue monitoring and provide a new update if required.

  • Identified
    UTC
    Identified

    Incident status: We are currently experiencing an outage on the Sandbox environment due to yesterday's update. As a result, the use of the Sandbox environment is limited.

    Incident update: We found the issue and are now actively working on implementing a solution to restore normal service as quickly as possible.

    Workaround available: No

    Estimated time: We anticipate that the issue will be fully resolved by 14:00 PM today. Please note that this is an estimate, and we will keep you updated if there are any changes to the expected resolution time.

FEB27
Update API platform
CompletedMaintenance2 hours
  • Completed
    February 27, 2024 at 11:00 PMUTC
    Completed
    February 27, 2024 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 27, 2024 at 9:00 PMUTC
    In progress
    February 27, 2024 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    February 27, 2024 at 9:00 PMUTC
    Planned
    February 27, 2024 at 9:00 PMUTC

    Maintenance Window:

    Tuesday February 27 at 22:00 CET

    Notification:

    Update API platform

    Impact:

    You might experience latency on our Sandbox environment

Deliverydate: warning
ResolvedDegraded performance8 hours 31 minutes
  • Resolved
    UTC
    Resolved

    The API is operational again. The issue has been resolved.

  • Investigating
    UTC
    Investigating

    The API is showing degraded performance. We are investigating the incident.

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